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Team based - CPD Education

Compliance that enables, not blocks you.

CPD tailored for your team at every level. Your juniors will love my 'Ask me Anything' sessions.

Team based - CPD Education
OVERVIEW

Team based - CPD Education

We provide tailored training for principals and teams on topics that matter most, including ethics, trust accounting, supervision, AI use, costs disclosure, and client communication. Our practical, interactive approach ensures your staff understand the rules, apply them confidently, and deliver professional, compliant service every day.

The Process

The Steps:

Step 1:
BOOK AN INITIAL DISCOVERY SESSION

We start with a conversation around your practice's needs and stage of development. We'll work out what you need and provide a fixed fee for our services.

Step 2:
Needs Assessment

We start by understanding your firm’s structure, team, and training needs. We explore which topics are priorities, whether it’s ethics, supervision, AI, costs disclosure, or client communication.

Step 3:
Customised Training Design

We develop tailored training sessions that reflect your firm’s processes, values, and regulatory obligations. The content is practical, engaging, and relevant to the real-world challenges your team faces.

Step 4:
Delivery of Training

Training is delivered in-person, virtually, or a hybrid format, ensuring staff can participate. Sessions are interactive and designed to build understanding, confidence, and practical application.

Step 5:
Team Assessment & Feedback

We provide opportunities for discussion, Q&A, and scenario-based learning to test knowledge and reinforce comprehension. Feedback helps ensure your team is confident and ready to apply their learning.

Step 6:

Outcomes you can expect

Benefits from our advice:

Team based - CPD Education

  • Stay ahead of evolving regulations
  • Ensure consistent, compliant practices across your team
  • Build staff confidence and capability
  • Reduce regulatory and reputational risk
  • Strengthen client trust and service quality

FAQs

These are the common questions from lawyers in a similar situation to you, ask us:

Why should our firm invest in this type of team training?

Well-trained staff are confident, consistent, and compliant. Training ensures your team understands regulatory obligations, handles clients professionally, and reduces the risk of errors or complaints.

How do we know what topics our team needs training in?

We start with a needs assessment to identify gaps and priorities. Popular topics include ethics, supervision, safe AI use, costs disclosure, and client communication, but training is fully tailored to your firm’s requirements.

How is the training delivered?

Training can be delivered in-person, virtually, or via a hybrid approach, depending on your firm’s preference. Sessions are interactive, practical, and designed to engage all participants.

How long does the training take?

The duration depends on the topic and size of your team. Typically, sessions can be completed in 1-2 hours or split into multiple modules to suit your firm’s schedule.

Will staff retain what they learn?

Yes. Training includes practical exercises, scenarios, and reference materials to ensure knowledge is applied in real-world situations. Follow-ups or refresher sessions are available to reinforce learning.

How will this benefit our clients?

Clients experience consistent, professional, and compliant service. Clear communication and confident handling of regulatory obligations improve trust, satisfaction, and your firm’s reputation.

Why should our firm invest in this type of team training?

Well-trained staff are confident, consistent, and compliant. Training ensures your team understands regulatory obligations, handles clients professionally, and reduces the risk of errors or complaints.

How do we know what topics our team needs training in?

We start with a needs assessment to identify gaps and priorities. Popular topics include ethics, supervision, safe AI use, costs disclosure, and client communication, but training is fully tailored to your firm’s requirements.

How is the training delivered?

Training can be delivered in-person, virtually, or via a hybrid approach, depending on your firm’s preference. Sessions are interactive, practical, and designed to engage all participants.

How long does the training take?

The duration depends on the topic and size of your team. Typically, sessions can be completed in 1-2 hours or split into multiple modules to suit your firm’s schedule.

Will staff retain what they learn?

Yes. Training includes practical exercises, scenarios, and reference materials to ensure knowledge is applied in real-world situations. Follow-ups or refresher sessions are available to reinforce learning.

How will this benefit our clients?

Clients experience consistent, professional, and compliant service. Clear communication and confident handling of regulatory obligations improve trust, satisfaction, and your firm’s reputation.

Still have an unanswered question?

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