Compliance that enables, not blocks you.
Get a costs agreement that's tailored to your needs to give you confidence and your clients clarity.
Costs Agreements
Does your current costs agreement need a rework because it's causing friction or confusion for your clients? Get a clear, compliant, client friendly set of documents that build trust. Includes a one-hour CPD where your team can learn the secrets gained from 14,000 client complaints. (1 CPD point)
The Steps:
We meet you and gain an understanding of your practice, your clients, your areas of law and what kinds of services you need.
We start by understanding your firm’s current agreements, billing practices, and client needs. This helps identify areas that may be confusing, non-compliant, or inconsistent, and areas where your disclosure practices may need improvement.
We can help rewrite your agreements or provide new agreements based on our client-friendly, plain language templates, tailored to meet the way you practice. The goal is clarity without compromising your firm’s protections.
We provide guidance on any structural or procedural improvements — for example, how to present agreements to clients, or how to handle billing options consistently.
We ensure your team understands the new agreements and knows how to explain them clearly to clients, reducing confusion and disputes. Disclosure is more than the documents - we cover all the requirements.
Benefits from our advice:
Costs Agreements
- Reduce client confusion and disputes
- Ensure regulatory compliance
- Improve staff confidence
- Streamline billing and administration
- Enhance client trust and satisfaction
FAQs
These are the common questions from lawyers in a similar situation to you, ask us:
Even small ambiguities can lead to client confusion, disputes, or complaints. A complaint to the regulator may lead to further complication and possible disciplinary consequences if they find that your agreements are not compliant. Reviewing your agreements ensures they are clear, compliant, and aligned with your firm’s processes — reducing risk and improving client relationships.
Common signs include frequent client questions or complaints about fees, disputes over billing, or staff uncertainty when explaining agreements. We help you identify these issues and pinpoint exactly where clarity and compliance can be improved.
No. Our process balances clarity with compliance and protection. Agreements are rewritten in plain language without compromising your firm’s rights or obligations.
We provide practical guidance and training for your team, showing how to explain agreements to clients consistently. This reduces errors, confusion, and potential disputes.
The timeline depends on the number and complexity of agreements. Typically, a full review and reconstruction can be completed in a 4-6 weeks. We provide clear expectations upfront and minimise disruption to your practice.
Clear cost agreements give clients confidence that your costs are transparent, fair, and understandable. This reduces disputes, strengthens trust, and improves overall client satisfaction.
Even small ambiguities can lead to client confusion, disputes, or complaints. A complaint to the regulator may lead to further complication and possible disciplinary consequences if they find that your agreements are not compliant. Reviewing your agreements ensures they are clear, compliant, and aligned with your firm’s processes — reducing risk and improving client relationships.
Common signs include frequent client questions or complaints about fees, disputes over billing, or staff uncertainty when explaining agreements. We help you identify these issues and pinpoint exactly where clarity and compliance can be improved.
No. Our process balances clarity with compliance and protection. Agreements are rewritten in plain language without compromising your firm’s rights or obligations.
We provide practical guidance and training for your team, showing how to explain agreements to clients consistently. This reduces errors, confusion, and potential disputes.
The timeline depends on the number and complexity of agreements. Typically, a full review and reconstruction can be completed in a 4-6 weeks. We provide clear expectations upfront and minimise disruption to your practice.
Clear cost agreements give clients confidence that your costs are transparent, fair, and understandable. This reduces disputes, strengthens trust, and improves overall client satisfaction.
Still have an unanswered question?
See how we can enable you to enhance your compliance and client communication.
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