Template purchase terms and conditions

These terms (Terms) apply to editable templates and customisable resources purchased from Lawyer's Friend Pty Ltd (ACN 674 321 058) (us, we or our), including documents, forms, checklists, policies, procedures and information sheets (Templates).

The Templates are our original works, and we own all Intellectual Property Rights in them. By placing an order for and purchasing any Templates from us, you agree to be bound by these Terms.

1. Definitions

In this document, the following terms have the meanings set out below:

Copyright means all rights recognised as copyright under applicable legislation, including the Copyright Act 1968 (Cth), in original literary, dramatic, musical and artistic works, and other subject matter protected by copyright.

Intellectual Property Rights means all intellectual property rights throughout the world, whether registered or unregistered, including Copyright, design rights, rights in Trade Marks, trade names, rights in Confidential Information and trade secrets, and all applications for, renewals of and extensions to those rights.

Trade Marks means all registered and unregistered trade marks, including brand names, logos and other signs used to distinguish goods or services, and all rights arising in connection with those trade marks under applicable legislation, including the Trade Marks Act 1995 (Cth).

Confidential Information means all non-public information relating to us, our business or our products, including, without limitation, the Templates.

2. Your Licence

In consideration of your full payment for a Template, we grant you a non-exclusive, royalty-free, non-transferable, worldwide licence (Licence) to use, adapt, improve, modify and/or reproduce the Template for Permitted Use, subject to a maximum of 20 users. If you would like to extend the scope of the Licence to cover more than 20 users, please write to us at admin@lawyersfriend.com.au

The Licence may be sublicensed to the extent reasonably necessary for you to use, adapt, modify and/or reproduce the Template for Permitted Uses.

The Licence is perpetual, provided that you and your employees, officers, contractors and directors comply with these Terms. Subject to the other provisions of these Terms, if you or any of your employees, officers, contractors or directors breach these Terms, or if we reasonably suspect that you or any of them have breached these Terms, we may, at our sole discretion, revoke the Licence by giving you written notice.

The Licence does not extend to any other organisation or separate legal entity, including any related body corporate, unless we agree otherwise in writing.

If you wish to extend the scope of the Licence to include any other organisation or separate legal entity, or to use the Template for purposes other than the Permitted Uses, please contact us at admin@lawyersfriend.com.au to discuss the applicable terms and fees.

3. Permitted uses

You may:

• Adapt the Template or its content, formatting and presentation to suit your communication style, including use as a video script, PDF, interactive digital document and so on.

• Add your own branding, letterhead, contact details and other information to the Template, subject to clause 9 of these Terms..

• Incorporate the Template into your organisation's internal documents, policies, procedures and systems.

• Reproduce and distribute completed or adapted versions of the Template to your clients or customers in the ordinary course of providing legal services.

(Permitted Uses)

4. Derivative Works

You will own all Intellectual Property Rights in any derivative works you create by improving, adapting or modifying the Template. However, you agree not to use those derivative works for any purpose other than the Permitted Uses. For the avoidance of doubt, ownership of the underlying works, in which we own all Intellectual Property Rights, remains with us and is not transferred to you.

5.Restrictions on use

You must not:

• Subject to these Terms, sell, sublicense, share or otherwise distribute the original or editable Template to another person or organisation for their independent use.

• Subject to these Terms, sell, sublicense, share or otherwise distribute the derivative works to another person or organisation for their independent use.

• Pass off as your original work any work adapted from the Template.

• Incorporate the Template, or a substantial part of its content, into another product or resource intended for commercial sale or licensing.

• Include the Template in a collection of templates, training materials or other resources distributed to third parties, except as permitted under clause 3.

• Remove or obscure any copyright or attribution notice included in the Template.

• Claim that you created the Template or own the derivative work’s underlying intellectual property.

• Make the Template or any derivative works publicly available, including by uploading them to a website or other online platform in a manner that allows others to view, access or download them.

• Use the Template, its contents, and the underlying themes, ideas, know-how and compilations to develop, offer, or sell products or services that compete with ours.

• Authorise, assist, or permit another person or organisation to undertake any activity prohibited by these terms.

6. Confidentiality

The Template, its contents, and the underlying themes, ideas, know-how and compilations have been developed by us through more than thirty years of experience. They are not readily available to the public, are not generally obvious, constitute our Confidential Information and have commercial value to us.

You must implement and maintain reasonable, industry-standard security measures to protect the confidentiality of the Template, its contents, and the underlying themes, ideas, know-how and compilations.

You must also ensure that your employees, officers, contractors and directors implement and maintain such security measures. You are responsible and liable for any breach of confidentiality by any of your employees, officers, contractors or directors.

7. Artificial intelligence and machine learning

You must not use the Template, any derivative works, or any of their content, whether in its original or modified form, to train, fine-tune, develop, improve, test or evaluate any artificial intelligence or machine learning model or system (collectively, AI Purposes).

Without limiting the foregoing, you must not:

• include the Template, any derivative works, or any of their content in any dataset used for AI Purposes;

• upload or provide the Template, any derivative works, or any of their content to any artificial intelligence system or service where that material may be used for AI Purposes, except as expressly permitted under this clause; or

• authorise or permit any third party to use the Template, any derivative works, or any of their content for AI Purposes.

Despite the above restrictions, you may use artificial intelligence tools to process the Template, any derivative works, or any of their content solely to assist with editing, formatting or adapting them for Permitted Uses, provided that:

(a) the relevant artificial intelligence system or service does not use the Template, any derivative works, or any of their content for AI Purposes; and

(b) you take reasonable steps to ensure that the relevant artificial intelligence system or service does not retain or disclose that material except to the extent reasonably necessary to provide the requested assistance.

8. As is basis, customisation, and responsibility

The Templates made available by us are provided on an “as is” basis and have been drafted to cater to a broad legal audience to the extent reasonably practicable. They provide general information and resources only and are not a substitute for the exercise of professional judgement or the provision of advice tailored to your particular circumstances.

You are responsible for applying your own skills, knowledge and professional judgement when using any Template for the Permitted Uses. You may modify a Template to suit your requirements, but you are solely responsible for any modifications you make and for the final document or resource you use, provide or distribute.

You remain responsible for any advice you provide to your clients or customers, including ensuring that such advice is appropriate to their circumstances. We accept no responsibility for any incorrect, incomplete or inappropriate advice you provide to your clients or customers in connection with the subject matter of any Template.

The Templates available for purchase from us have been drafted for Australian lawyers practising Australian law in Australia. If you are based overseas, you agree that you purchase the Templates at your own risk and that no refunds will be provided for any reason whatsoever.

9. Attribution

You must, unless we agree in writing otherwise, include the following copyright and attribution notice when reproducing or distributing a Template: “Based on a resource developed by Lawyer’s Friend Pty Ltd. Used under licence.”

You may present an adapted Template under your own branding, provided you retain the required attribution and do not represent that we have approved or endorsed your modifications.

10.  Trade Marks

The Lawyer’s Friend, The Lawyer’s Friend logo and any other trade marks appearing on our website or in our materials, whether registered or unregistered, are owned by us. Except as expressly permitted under these Terms, you acquire no rights, title or interest in those trade marks and must not use them without our prior written consent.

You agree that we may use your name, your law firm’s name, logos and trade marks to identify you as our customer and to promote our products, services and business. If you do not wish us to use your name, your law firm’s name, logos or trade marks for these purposes, please notify us in writing by emailing admin@lawyersfriend.com.au.

11. Payments and downloads

All prices displayed on our website are final and exclusive of GST. You are responsible for paying any applicable GST in addition to the displayed prices. You must pay the full amount specified in your order without any deduction or withholding.

Once we have received your payment in full, we will email you a link to download the Templates you have ordered. The download link may not remain available indefinitely. Accordingly, you are responsible for downloading the Templates as soon as practicable after receiving the email.

If you are unable to download the Templates or the download link does not work, you must notify us as soon as practicable by emailing admin@lawyersfriend.com.au. We will respond to your email as soon as practicable and, in any event, within five (5) working days.

Due to the digital nature of the Templates, we do not provide refunds for any reason whatsoever.

Placing an order with us does not guarantee that your order will be accepted or that you will receive the Templates. We may, at our sole discretion, refuse to accept your order. In such circumstances, we will refund all monies paid by you within 48 hours of cancelling your order. You agree that we will not be responsible or liable for any loss, damage, claim, expense or cost, howsoever arising from or in connection with the cancellation.

12. Details

You are responsible for providing us with accurate and up-to-date information as requested when placing your order. You must not provide us with any false or misleading information.

You must ensure that you provide us with the correct email address to which the download link for the Templates is to be sent. If you provide an incorrect email address and, as a result, do not receive the download link, we will not provide you with a refund.

13. Updates

Templates reflect the information, requirements and professional considerations current at the time of publication. You are responsible for ensuring that any Template you use or distribute remains appropriate and current.

We may revise or update the Templates from time to time. However, we are under no obligation to provide updates to purchasers or notify them of any changes. The Licence granted to you under these Terms does not automatically extend to any future updates or modifications to the Templates you have purchased.

14. Notification

You must notify us in writing as soon as practicable after becoming aware of, or reasonably suspecting, any actual or suspected infringement of our Intellectual Property Rights in the Templates. At our request, you must, at your own cost, provide us with reasonable assistance to enable us, our advisers or our representatives to take appropriate action against the infringer.

You must notify us in writing immediately upon becoming aware of, or reasonably suspecting, any breach of confidentiality owed to us.

15. Assignment

We may assign or novate these Terms, or otherwise assign or deal with the benefit of these Terms or any right under them, without your prior written consent. You irrevocably and unconditionally consent to any such assignment or novation.

You must not assign or novate these Terms, or otherwise assign or deal with the benefit of these Terms or any right under them, without our prior written consent, which must not be unreasonably withheld.

16. Breach and revocation

If you breach these Terms, we may give you written notice of the breach and require you to remedy it within 14 days of the notice. If you fail to remedy the breach within that period, we may revoke your Licence by written notice. If you commit a serious breach of these Terms, we may, at our sole discretion, immediately revoke your Licence by written notice without providing an opportunity to remedy the breach.

Upon revocation of your Licence, you must immediately cease all use of the Templates and any derivative works and must not use them again. Within five (5) working days after the date of revocation, you must notify us in writing of the steps you have taken to ensure that all use of the Templates and any derivative works has ceased and that neither you nor your employees, officers, contractors or directors will use them again.

Revocation of your Licence does not affect copies of the Templates or derivative works lawfully supplied by you to your clients or customers before the date of revocation.

17. Co-operation

You agree to execute, at your own cost, any deeds, agreements or other commercial instruments reasonably required to give effect to these Terms, upon our reasonable request.

18. Assistance with adaptation

If you require our assistance with adapting the Templates for use within your law firm, please contact us at admin@lawyersfriend.com.au. We aim to respond within five (5) working days with further information.

19. Feedback, Questions, and Dispute resolution

If you have any feedback, question, dispute or complaint concerning these Terms or the Templates, you must notify us in writing at admin@lawyersfriend.com.au. We will respond in writing within five (5) working days after receiving your email.

20.  Changes to these Terms

We may amend these Terms from time to time. Any amendments will not have retrospective effect and will apply only to purchases made on or after the date on which the amendments take effect.

21. Governing law

These terms are governed by the laws of Victoria, Australia. By purchasing a Template and agreeing to these Terms, you submit to the exclusive jurisdiction of the courts of the State of Victoria and any courts competent to hear appeals from those courts.

© Lawyer's Friend Pty Ltd 2026. All rights reserved.

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