
Whether something has gone wrong, or you want to make sure it doesn't, we can help.
When something has gone wrong. You have received a complaint, or the regulator has raised a concern about your practice. We help you understand where you stand, respond well and move forward.
Getting your practice right. You're setting up a law practice, or want to check your existing practice is compliant. We help with practice set-up, compliance reviews, trust accounting and costs disclosure that works for you and your clients.
A quick answer to a tricky question. Not sure what the rules require, or what the right thing to do is? We give one-off ethical and practical advice, so you can act with confidence.

What service suits your scenario?
Whether you’re seeking support for a complaint, a regulator's audit, reworking your costs agreement, reassurance you’re operating compliantly, or even a tough ethical question, consider us your go-to.
Legal Counsel:
Responding to a complaint, a prosecution or other potential regulatory action? We're here to support you and your law practice.
A Prosecution
Supporting you with kindness and expertise through the most difficult time in your career.
A Compliance Audit
Compliance audits are not familiar to many lawyers - trust us, they can be a minefield. If you're dealing with a compliance audit, we give you expert advice so you can understand the issues and respond effectively. We then help you with remedying any compliance problems as quickly as possible.
A Disciplinary Investigation
Disciplinary complaints and investigations can be tricky - we help you to understand the regulator's concerns and how to frame your response.
A Costs Dispute
Objective, calm and sensible advice so you can respond well and minimise your stress.
A Trust Account Issue
Need some advice regarding a tricky trust account issue? We know the regulatory standards and how you can best respond in your situation.
Admissions, Suitability and Disclosures
Things can sometimes go wrong in your life and this can impact your ability to practice. Your regulator might ask if you are 'fit and proper' because of a past or current issue, including criminal charges or mental health issues.
Proactive Consulting: Compliance & Client Communication
Our proactive compliance guidance doesn't just safeguard your law practice, it strengthens your client communication and relationships.
A 360° Practice - Risk Assurance Check
A holistic compliance review of your practice with risk recommendations
Costs Agreements
Get a costs agreement that's tailored to your needs to give you confidence and your clients clarity.
Trust account desktop audit
Many law practices are making significant errors in their trust accounting processes without even knowing it. It's not always clear what the regulator expects, and sometimes external examiners can get it wrong too. Take advantage of our expertise, gleaned from reading many of the VLSB trust records investigations and compliance audit reports. Get a fixed fee desktop audit - a great investment for your peace of mind. Starts at $3300 (inc. GST).
Pricing Strategy
Do you want to ditch the timesheets? We'll show you how to move to value-based fees confidently, without undercutting yourself.
AI Best Practice
Implement AI safely, knowledgably and ethically with our law practice policy and expert training (1 CPD point)
Ethics and Complaints Policies
Ethics policies to keep your vision clear and complaints policies to get you back on track.
Team based - CPD Education
Training: Ethics, Trust accounting, AI, Supervised legal practice, Costs disclosure - any regulatory topic where you and your team need to learn.
Law Practice Policy Revamp
Take your policies from the bottom drawer and make sure they provide living and practical guidance. We can review and revamp your policies - and your risk management culture - to help you and your staff stay on the same page.
Online Advice:
One-off/Multiple Sessions
Consider this 'The Lawyer’s Friend' on demand. For a reasonable fee, book a one-off or multiple discussions, to problem solve your matter:
An Ethical Dilemma
Have a specific issue where you'd like to lean on us as a sound-board, to plan your path to a wise resolution?
A Regulatory Issue
Whether it be a query about your trust accounting processes, making a disclosure or responding to regulatory concerns, we can help.
Money & Pricing
Trust accounting problems, costs questions, compliance and communication
A Dispute with Another Lawyer
Take an outside perspective, get a sanity check and work out a way forward.
Idea & Innovation Sound-Boarding
Understand the compliance nuances when implementing something new in your practice.
Starting a New Practice
When you're starting out, it can be overwhelming to understanding 'compliance best practice'. You want to set yourself up for success and keep your practice risk management under control. We'll guide you, step by step.
Applying for Exemptions
Exemptions to streamline your trust processes
DIY tools & templates: for small law firms
We’re really good at dismantling stuffy and legalese style documents that undermine your clients' understanding. And now we’re making this advice accessible for small practices.
“Working predominantly with small practices, I’ve seen the dedication of lawyers serving individual clients, as well as the challenges and the friction that can arise. My goal is to help you where you're at - whether it's dealing with regulatory stress or proactively wanting to avoid it. My goal is to work with you to embed clear compliance and client communication foundations - not merely to avoid complaints, but to ensure your relationships and your firm thrive.”












